Privacy policy
Privacy Policy
Last updated - 26/05/2026
Tang Towels respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
Information We Collect
When you place an order or contact us, we may collect:
- Your name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely through third-party providers)
- Order history
- Any information you provide through contact forms, emails, or social media messages
We may also collect limited technical information such as:
- IP address
- Browser type
- Device information
- Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order updates and shipping confirmations
- Improve our products and website
- Send marketing emails (only if you opt in)
- Prevent fraud and protect our business
We only collect information necessary to operate Tang Towels effectively.
Payment Security
Payments are processed securely through trusted third-party payment providers such as Shopify Payments, PayPal, Klarna, or other supported payment gateways.
Tang Towels does not store or have access to full payment card information.
Marketing Communications
If you subscribe to our mailing list, we may send:
- Product launches
- Promotions
- Restock updates
- Company news
You can unsubscribe from marketing emails at any time using the unsubscribe link included in emails.
Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Support advertising and marketing efforts
You can manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell or rent your personal information.
Your information may only be shared with trusted third parties where necessary to operate our business, including:
- Payment providers
- Shipping carriers
- Website and ecommerce platforms
- Marketing providers
These services only receive the information required to perform their services.
International Customers 🌍
If you place an order from outside our operating country, your information may be processed and stored in accordance with international ecommerce and shipping requirements.
By using our website, you acknowledge that your information may be transferred internationally where necessary to fulfil your order.
Data Retention
We retain customer information only for as long as necessary to:
- Fulfil orders
- Meet legal or tax obligations
- Resolve disputes
- Support customer service
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To make a request, please contact us directly.
Third-Party Links
Our website or social media may contain links to third-party websites. Tang Towels is not responsible for the privacy practices or content of external websites.
Changes to This Policy
Tang Towels may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through:
- Facebook Messenger
- Website contact form
Thank you for trusting Tang Towels 🐠